FAQ

Which size is the right one for me?

The sizes available in the online store “9 mēneši” are based on the common European size table and are specified in the “Sizes” section. If any of the manufacturers have specific sizes, the tables with these sizes can be found in the form of a picture next to the item in the catalogue.

How do I know if the selected item is in stock?

All the items that appear in the online store www.9menesi.lv are available for purchase. If any of the sizes are sold out, it will no longer be appear. Please note that while the item is in the “Shopping Cart”, someone else may still choose it until you have finalized your purchase and made the payment.

Do you deliver internationally?

We ensure shipping to any country around the world.

How soon will I be able to receive my order and how much will the delivery cost?

We offer our clients 3 ways to receive their orders:

1) Omniva parcel machine – 5 EUR (when filling in the contact info form, please indicate a specific parcel machine from the list);

2) Omniva courier – 9 EUR (when filling in the contact info form, please specify the delivery address (with zip code) and your phone number);

3 Latvijas Pasts postal services – 5 EUR (around Latvia), 15 EUR – internationally.

For more information, please refer to the “Delivery” section.

Can the delivery address be changed when the item has already been sent out?

After the order has been sent to delivery, the delivery address can no longer be changed.

Can I add any items to an already finalized order?

It is not possible to combine or add anything to an already processed order. In such cases a separate order will have to be made.

How will I know that the store has received the order and when will it be processed?

After placing the order you will receive an e-mail confirming the order. After receiving the confirmation of the order, within 1-2 business days you will receive a prepayment invoice which will have to be paid in a certain amount of time. If any of the items ordered will be out of stock, we will contact you with information about alternative solutions.

We do not accept returns, in case the goods have been discounted.

Ltd. “9 mēneši” do not cover any return and exchange costs.

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